Frequently Asked Questions

The In-App purchase does not work

"I have unlocked StitchBuddy's trial limitation (saving a maximum of 1,000 stitches per design) by In-App purchase, but I haven't received any code and / or I still can't save larger designs…"

Once you've made the In-App purchase the trial limitation is instantly removed. There is no code sent, no registration email or any additional notification except the one from Apple that your purchase was processed.

If you think the purchase wasn't successful, I suggest the following steps: